Frequently Asked Questions
How do I find my size?
Check our size chart on each product page. If you're between sizes, we recommend sizing up for a more comfortable fit.
What are your products made of?
Materials vary by style — lace, satin, and mesh are used across the collection. Full material details are listed on each product page.
How should I care for my items?
Hand wash in cold water and air dry for best results. Avoid bleach and high heat.
When will my order ship?
Orders are processed within 1–3 business days and shipped according to our Shipping Policy.
Can I return an item?
Due to hygiene standards, opened intimate apparel is final sale. See our Refund Policy for full details.
How do I contact customer support?
Email us at yelemon0211@iCloud.com or use the Contact page — we typically respond within 24–48 hours.